Salon Terms & Conditions
Bookings are by appointment only
Having a booking with Hyper Nails is by appointment only. Please message if you have any questions about your booking requirements.
Allergens in salon
We have team members with severe allergies. Please respect the team by not bringing any nuts, seeds, or dairy with you, or on your person. If in doubt. please ask.
Our salon is not a childproof space
Children are not permitted in the salon unless you have prior approval from all team members. The ensures the comfort & safety of all clients and team. Children must not be left in the Counties Fitness waiting room under any circumstances.
There is a Kids Club available on site at certain times, feel free to ask at Counties Fitness reception if you want to use this service.
Payments, deposits, lateness & no-shows
Deposits are non-refundable but may be transferable to another time slot at Hyper Nails discretion.
If you no-show your booking, you will be asked to rebook online requiring another deposit.
All previous deposits are forfeited.
Lateness beyond 10 minutes without prior agreement will result in rescheduling or cancelling the appointment, and the deposit will be forfeited.
Other peoples work
Hyper Nails Salon will not infill another salons work. If you have another salon’s product on your nails, please book a “Pre-Service Removal” as well as the manicure you choose with Hyper Nails.
Are you sick?
In the event of illness, please contact Hyper Nails as soon as possible to make arrangements for rebooking or cancellation. If you attend an appointment visibly unwell, we reserve the right to refuse services. Your health, as well as ours, takes precedence over your nail services.
General salon terms
- Please don’t bring extra people with you to your booking.
- We are within our rights to refust any services we deem unfit to provide.
- Service pricing is subject to change without notice.
- Minimum age for ANY service is 16 years old.
Timeframes & nail art
Your booking time includes 5 mins to choose your design. It’s handy to look at designs beforehand, or I can create something for you.
Nail art must be pre-booked, unless otherwise stated.
NO public toilet
There are no public toilet here. If you’re caught short, please ask us and we will escort you through.
Hyper Nails cancellation
In the event that we are unable to complete a service for any reason, (be it illness, business events outside Hyper Nails immediate control or emergency), all efforts will be made to accommodate the client at the next possible time suiting both parties.
Booking system & payment gateways
Hyper nails takes care to ensure the booking system is suiable and easy to use. Hyper Nails is not the payment gateway for online deposits. This is controlled by the booking system. It is generally Stripe, Apple Pay, Google Pay, or Windcave and supports most major credit/debit cards.